Participación de los altos directivos y de los administradores medios en los procesos estratégicos / Participation of senior managers and middle managers in strategic processes

Miranda-Torrez Julian

Resumo


En la literatura de la administración estratégica se ha identificado dos  perspectivas teóricas que se han desarrollado de manera paralela y han sido considerados opuestos por diferentes autores: participación de los altos directivos (TMT) o teoría “upper echelon”,  y el involucramiento de los administradores medios (MM) en los procesos de la planeación e implementación de las estrategias. Realizamos una revisión de los documentos recientemente publicados sobre el tema. Se encontró que ambas propuestas son complementarias, como resultado de la cooperación, de las interrelaciones y del  consenso estratégico entre ambos grupos de administradores. Nos planteamos la pregunta de investigación: ¿Cuáles son los niveles de participación de los TMT comparado con la de los MM?.

En el marco teórico presentamos los aspectos centrales de ambas perspectivas para sustentar la complementariedad de ambos planteamientos. En el estudio empírico aplicamos una metodología de casos propuesta por Yin (1989), la información cualitativa y cuantitativa se obtuvo por medio de cuestionarios, entrevistas de profundidad, y se realizó un amplio análisis  de los documentos relacionados con los procesos estratégicos en las dos organizaciones objeto de estudio (Banco internacional S.A. y en la Empresa de Telecomunicaciones de México).

Llegamos a la conclusión de que los TMT tienen niveles superiores de participación en comparación con los MM, ambas participaciones son importantes y complementarias en los procesos estratégicos en las organizaciones. Los resultados de la investigación tienden a estar más orientados a la teoría “upper echelon”, y que la perspectiva de MM se complementa con la primera, continúa su proceso de desarrollo y aplicación.


Palavras-chave


altos directivos, administradores medios, estrategias

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DOI: https://doi.org/10.34140/bjbv3n2-003

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